In an industry where safety, compliance, and efficiency are critical, companies delivering testing, inspection, certification, installation, maintenance, and repair services face more pressure than ever. As regulations become more demanding and expectations for service quality rise, businesses must adapt—or risk falling behind.
This is especially true for those in the TIC (Testing, Inspection, and Certification) space, where the ability to manage field operations smoothly can make or break performance. Whether it’s tracking routine inspections, coordinating new installations, scheduling preventive maintenance, or handling service contracts, the challenges are complex—and growing.
But there’s good news. With the right technology, TIC companies can turn that complexity into clarity.
That’s where Wello Solutions comes in.
Simplifying Service Operations for TIC Companies
Wello Solutions is a modern, all-in-one platform designed to help field service businesses stay organized, responsive, and fully in control. Instead of jumping between spreadsheets, paperwork, and disconnected apps, Wello brings everything into one centralized system—purpose-built for industries where uptime, accuracy, and compliance matter most.
If your business involves installing equipment, conducting inspections, responding to repair calls, or managing long-term service contracts, Wello helps you do it faster, smarter, and with complete visibility.
Manage Installations with Confidence
Coordinating installations takes more than just assigning a job. Technicians need instructions, access to documents, and clear communication. Wello lets you schedule jobs in real-time, assign the right team, and ensure everyone has what they need—whether they’re on-site or on the road.
Technicians can view tasks, log updates, and upload photos from the Wello mobile app—even if they’re offline. As a result, jobs get done right the first time, and the back office stays in sync without constant follow-ups.
Stay Ahead with Smart Inspections
Routine inspections are vital, but managing them manually can lead to missed tasks and lost records. Wello helps you create recurring inspection schedules, build digital checklists, and keep track of every detail—so nothing falls through the cracks.
Every inspection is logged, searchable, and ready for reporting, making audits and client reviews stress-free.
Maintenance Made Predictable
Instead of waiting for breakdowns, Wello lets you stay one step ahead. You can automate maintenance schedules based on time, usage, or condition, and the system will remind you when service is due.
Wello also ties each task to the asset’s service history, so technicians always know what’s been done and what to expect. The result? Less downtime, lower costs, and better performance across the board.
Respond to Repairs Faster
When something breaks, time is critical. Wello makes it easy to log repair requests, assign them instantly, and track progress in real time. Technicians can submit updates, notes, and images directly from the field, so everyone stays informed.
No delays. No miscommunication. Just quick, accurate repairs that get your clients back on track.
Service Contracts You Can Actually Manage
Service agreements are the foundation of long-term client relationships, but keeping track of all the moving parts can be overwhelming. Wello simplifies contract management by connecting jobs, teams, and assets to each agreement.
You can monitor deliverables, track performance, and ensure every SLA is met—without manual effort. Plus, you’ll have full visibility into contract status, history, and upcoming renewals, helping you stay ahead of client expectations.
Built-In Service Desk for Better Teamwork
Wello’s integrated Service Desk eliminates the confusion that comes from scattered communication. Team members can submit requests, ask questions, and resolve issues—all from within the platform.
Because everything is linked to specific jobs and assets, your team stays aligned, your documentation stays complete, and your service delivery stays on point.
Contract Management With Clarity
From the start date to final deliverables, Wello helps you manage every detail of your service contracts. You’ll know which contracts are active, which tasks are due, and how performance is tracking—all in one place.
No more digging through documents or guessing what’s next. Just clear, simple insights that help you stay compliant and deliver on your promises.
