AI-powered field service management for asset-centric industries.
Wello's native AI sends the right technician, at the right time, every time - then schedules jobs, dispatches, invoices, tracks performance, and gives customers access to asset details and service reports anytime.
Secure by design
European based
Save Time. Cut Costs. Increase Revenue
Designed for field service teams, powered by AI that removes the manual work from scheduling, dispatching, and reporting.
All-in-one FSM software
- 33% increased workforce capacity
- 22% reduced travel costs
- Gain 360° perspective through three distinct planning viewpoints
- Optimized to plan 100's of technicians
- AI-assisted scheduler that matches skill, location, and availability automatically, and re-plans instantly when a job runs long, a technician calls in sick, or an emergency comes in
Improve Technician Productivity and Simplify Workforce Management in the Field.
Wello Solutions simplifies field operations by managing work orders, automating invoices, and keeping your business compliant. Its native AI reduces the manual effort of matching technicians to jobs, and automatically re-plans the day when something changes, cutting downtime and travel costs while improving team performance. With centralized data, you get clear insight into job progress, asset history, and customer interactions, so you can deliver better service and make faster decisions.
Achieve Maintenance Excellence
Built for enterprise-grade scalability with the flexibility for DIY solutions.
Reduced downtime
Reduced Maintenance costs
Job completion rate
Build a More Profitable Field Service Business
Manage a more efficient field service business by improving time management and simplifying workflows. Set job budgets, get alerts for overruns, and automate invoicing with accurate records. Review and approve timesheets to ensure all work is tracked-Automate routine tasks to focus on customer service and keep job details organized in one place.
Our customers
Telbizus selected Wello Solutions to structure and automate its field service operations while integrating seamlessly with its ERP system, Odoo.
Tanat selected Wello Solutions as a centralized field service platform to structure its growing service operations and equipment management.
GEA selected Wello Solutions as one integrated field service platform to digitalize and structure the complete service lifecycle. The objective was clear: to achieve full digital governance across complex service operations within a single, connected system.
BEMAC selected Wello Solutions as one centralized field service platform to structure device lifecycle governance and ensure seamless ERP integration. The objective was clear: to establish structured control across technical execution and ERP governance within a single system.
E Dental selected Wello Solutions as a centralized field service platform to bring structure, visibility, and automation to its operations.
Wello Solutions allowed Van Parijs Engineering to enter the digital era. All the paperwork and tedious after-hours administration were cut out. This resulted in an increased capacity. The same field engineers could now spend more time on maintenance, doing more plants every month. This reduced the downtime by 9%!
Wello Solutions has effectively addressed the challenges faced by Kiloutou. The seamless import of hundreds of checklists through Excel files streamlines the management process. Service and safety managers now enjoy the flexibility to effortlessly update any checklist as needed.
The number one benefit of Wello Solutions’ Field Service, is that the full-service process is inside one system. Everyone has a real-time view of every process. Technicians on-site work offline, but as soon as their smartphones have an online connection, all the information is automatically synchronized in both directions.
Imagine a customer owning about 2000+ houses, who wants to know the status at all times. Now with Wello Solutions, within almost a second, we can tell how many maintenances have been executed.
We wanted to decrease the communication via the telephone because this often led to misunderstandings. With Wello Solutions’ MTTR (mean time to repair) lowered from 4 days to 1 day!
A Field Service application that offers an automatic connection with Exact so that data can be exchanged. Perfect teamwork between Exact and Wello Solutions ’The integration between Wello Solutions and Exact Online has enabled us to make huge improvements in our service organization by working faster and more efficiently.
Wello Solutions had already all the concepts of building owners, tenants, and maintenance companies Sauter needed. All current Sauter processes were described and then implemented one by one in Wello Solutions and adapted where needed.
Dimix also required to be integrated with their ERP Exact Online, a well-known ERP in the Benelux. Customers, people, and parts were now automatically synchronized to Wello Solutions’ Field Service, and invoiceable was synchronized to Exact Online as soon as the work order was completed in Wello Solutions.
Eliminate the pain of manual scheduling. Let AI do it for you.
Manual scheduling means digging through calendars, checking who has the right skill, and guessing at travel time. Wello's native AI does that work for you: it checks technician skills, service area, working hours, and availability, then ranks scheduling suggestions by best match, earliest availability, or shortest travel time. And when a job runs long, a customer cancels, or a technician calls in sick, the AI re-plans the rest of the day automatically, so your planners spend less time firefighting and more time approving.
Grow your business and manage your team from anywhere, with AI handling the scheduling load.
Scale with ease on the Wello platform. Manage all jobs, repairs, maintenance, or installations, in one place with full visibility. Customize the software to match your workflow and support your growth. Connect your current systems using Wello's built-in integrations or Developer API. Improve first-time fix rates and customer satisfaction while reducing costs, with AI-assisted scheduling and resource matching doing the heavy lifting.
Try Wello today and let AI run your scheduling.
Work without limits on the go with Wello's field service platform, offering mobility, reliability, and AI-assisted planning.
