Tectum Group isn’t your typical construction company. With more than 40 years of experience and over 400 people on the team, they work on everything from new rooftops and façades to restoring protected buildings and schools. Across Belgium, you’ll find their work on hospitals, historic monuments, green roofs, and modern industrial sites. 

But when a company takes on projects this large and complex, things can get messy behind the scenes. 

There are site crews installing metal cladding on one job, while others are replacing slate tiles or installing fall protection systems on another. Office staff are trying to keep up with changing schedules, delivery times, job progress, and safety checks—all at once. 

Before Wello, this meant a lot of phone calls, printed job papers, handwritten notes, and back-and-forth emails just to stay on the same page. 

And that started to slow things down. 

The Challenge of Keeping Everyone Aligned 

When you’re juggling five or ten large construction projects at the same time, even small miscommunications can create big delays. 

Sometimes installers would show up on site without the latest version of the work instructions. Other times, reports wouldn’t be written up until days later—because the technician was already busy on the next job. And when a client asked for a status update, someone in the office had to make several calls just to get the full picture. 

Tectum wasn’t struggling with the work itself. The problem was that too much time and energy was being spent just trying to manage it. 

That’s why they turned to Wello—to make everything flow more easily. 

Wello Became the Hub for Every Project 

With Wello, every project now lives in one place. 

From the moment a job is scheduled, the details are added into the Wello system: the location, the tasks, the safety measures, the materials, and the assigned team. The installers see it on their phones—no more searching through inboxes or stacks of paper. 

Once they’re on-site, they follow a clear checklist, take photos of progress, and log notes if anything changes. If a roof tile doesn’t match the original order or if the weather delays work, they simply update the job in the app. That way, the office team knows exactly what’s happening—without having to make a single call. 

At the end of the job, everything is already documented. The technician collects a digital signature, and Wello generates the report automatically. The client gets it straight away, and it’s archived for future reference. 

No extra work. No lost time. 

A Real Difference on the Ground 

Wello didn’t add more steps to Tectum’s process—it removed the ones that were slowing them down. 

Instead of chasing reports or wondering what’s been completed, the office staff can now focus on planning the next job. Technicians no longer have to write up reports at the end of a long day—they’re done as they go. And if a client asks for an update, it takes seconds to find the right information. 

Even on bigger projects that take months or years to complete, Wello helps them break the work into phases, track each one, and keep everything moving forward without confusion. 

The entire team—whether working on flat roofs, ventilated façades, or restoration—stays connected and aligned from day one to final handover. 

Less Stress, More Control 

Since switching to Wello, Tectum Group has been able to run their projects with fewer delays, clearer communication, and a lot less stress. It’s not about doing more work—it’s about doing the same work more confidently and with fewer surprises. 

And in construction, that kind of consistency matters. 

Their clients feel it too—faster updates, clearer reports, and better visibility at every stage of the project. 

If your teams work in construction, roofing, or technical services and you’re looking for a better way to manage jobs in the field without adding more paperwork or pressure—Wello might be the answer. 

Just like it was for Tectum. 

👉 Book a demo or Talk to our team to learn how it can work for you too. 

Pankaj Kumar Thakur

Pankaj Kumar Thakur

Pankaj is a Product Marketing expert with 10+ years in SaaS and IoT, blends engineering, product management, and marketing expertise. At Wello, he drives the evolution of field service software, ensuring seamless operational integration. His experience in customer experience and data management has empowered global enterprises to boost productivity, efficiency, and customer acquisition.

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