Success
Stories
Industry: Renewable Energy & Industrial Power Systems
“The checklist module has really been instrumental to us. This is where we gained a huge benefit.”
Gregory Duquennois, Maintenance Manager Energy, Luminus Solutions
Overview
Van Parijs Engineering, now part of Luminus Solutions, has more than 20 years of expertise in power quality, decentralized energy production, and uninterruptible power supply (UPS) systems.
The company designs, installs, and maintains highly customized cogeneration (CHP) and industrial energy production systems in B2B environments where uptime is contract-critical. Each installation is technically unique.
Customers invest in these assets expecting continuous and reliable energy output. Service execution directly impacts operational continuity and return on investment.
Operational Reality
Customized energy installations operating under contract-critical uptime requirements demanded structured preventive maintenance and full technical visibility. Van Parijs operates in an environment
where downtime directly impacts profitability. In many cases, service contracts resemble a “negative model”: if the machine is not running as expected, financial impact follows immediately.
Before Wello:
- Every installation was technically unique
- Maintenance schedules differed per plant
- Equipment specifications were not centrally structured
- Bill of Material traceability was limited
- Spare parts lifecycle tracking was difficult
- Paperwork reduced technician productivity
- Preventive maintenance required manual coordination
Because no two cogeneration plants are identical, a standardized one-size-fits-all process was not possible. Each asset required configuration-specific governance.
Why Wello?
Luminus Solutions selected Wello as one structured field service platform capable of managing complex, configuration-driven energy assets. The objective was clear: maximize running hours while maintaining contractual performance and operational discipline.
Wello had to:
Structure equipment-specific technical specifications
Enable Bill of Material traceability per installation
Support flexible preventive maintenance schedules
Automate work order generation & reduce administrative overhead
Allow customized checklists per plant and per maintenance phase
How wello is used in operations
With Wello, technical data governance, preventive maintenance planning, spare part tracking, and field execution are centralized within one structured platform.
Equipment specification control
Custom fields create detailed technical specification sheets for every installed energy system. Field engineers access complete equipment data on mobile devices, even offline.
Digital execution and reporting
Paperwork is eliminated. Technicians complete interventions digitally, increasing operational capacity and reducing after-hours administration.
Flexible preventive maintenance scheduling
Using Wello’s contract module, maintenance schedules are configured per installation.
Bill of Material management
Engineers see how each installation was built and which spare parts belong to it. Part consumption is tracked against the Bill of Material, enabling root cause analysis and replacement frequency tracking.
Customized checklists per plant
Each cogeneration plant has tailored checklists per equipment and maintenance stage. Based on technician feedback, procedures are continuously optimized to increase running hours.
Impact
With Wello, Luminus Solutions established structured maintenance governance across customized energy assets.
- 9% reduction in downtime
- Higher plant running hours
- Improved spare part traceability and failure analysis
- Greater scheduling flexibility across technician teams
- Standardized preventive maintenance without losing flexibility
Detailed checklists and structured equipment visibility allow any technician to intervene on any plant when required. Luminus Solutions now operates with digital control over complex, contract-critical energy infrastructures
Key Takeaways
Customized equipment governance
Maintenance aligned with configuration-specific installations.
Bill of Material traceability
Structured spare part tracking and failure analysis.
Flexible preventive maintenance automation
Contract-driven scheduling per asset.
Optimized checklists per plant
Continuous improvement based on field feedback.
Reduced downtime
9% decrease through structured preventive maintenance.
