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Our customers
Wello Solutions has effectively addressed the challenges faced by Kiloutou. The seamless import of hundreds of checklists through Excel files streamlines the management process. Service and safety managers now enjoy the flexibility to effortlessly update any checklist as needed.
The number one benefit of Wello Solutions’ Field Service, is that the full-service process is inside one system. Everyone has a real-time view of every process. Technicians on-site work offline, but as soon as their smartphones have an online connection, all the information is automatically synchronized in both directions.
Imagine a customer owning about 2000+ houses, who wants to know the status at all times. Now with Wello Solutions, within almost a second, we can tell how many maintenances have been executed.
We wanted to decrease the communication via the telephone because this often led to misunderstandings. With Wello Solutions’ MTTR (mean time to repair) lowered from 4 days to 1 day!
A Field Service application that offers an automatic connection with Exact so that data can be exchanged. Perfect teamwork between Exact and Wello Solutions ’The integration between Wello Solutions and Exact Online has enabled us to make huge improvements in our service organization by working faster and more efficiently.
Wello Solutions had already all the concepts of building owners, tenants, and maintenance companies Sauter needed. All current Sauter processes were described and then implemented one by one in Wello Solutions and adapted where needed.
Dimix also required to be integrated with their ERP Exact Online, a well-known ERP in the Benelux. Customers, people, and parts were now automatically synchronized to Wello Solutions’ Field Service, and invoiceable was synchronized to Exact Online as soon as the work order was completed in Wello Solutions.
Wello Solutions allowed Van Parijs Engineering to enter the digital era. All the paperwork and tedious after-hours administration were cut out. This resulted in an increased capacity. The same field engineers could now spend more time on maintenance, doing more plants every month. This reduced the downtime by 9%!
