Build better service operations with Wello

What we’re building next

This roadmap reflects what we’ve shipped, what we’re actively building, and what we’re exploring based on real customer needs. Timelines and scope may evolve.

2025 2024

Unavailability Management

We’re excited to introduce the Unavailability Management feature in our FSA app, making it easier for technicians to log and manage their time off directly…

Notify ETA (Estimated Time of Arrival) to Customer

We’re excited to introduce the Notify ETA feature, allowing technicians to inform customers of their estimated arrival time (ETA) with a simple, pre-configured message. What…

Quotes Enhanced Integration

Integration for Better Business Management: Our native connector, known for its seamless integration with BC365 and LSCentral, now includes a new PDF approval feature. This…

BC365 & LSCentral connector

In a major leap towards enhancing operational efficiency and connectivity, our latest update brings a powerful new feature to our native connector for BC365 and…

Sales Order

In today’s fast-paced business environment, efficiency and precision in managing sales orders are crucial for staying competitive. Companies across various industries are increasingly turning to…

Feed Pane: Centralized Interaction Tracking

The Feed Pane complements the Invoice Module by centralizing the tracking of all related communications, including comments, emails, and file attachments. This feature ensures that…

Revamp Contract module

Goals Provide a comprehensive module to manage contracts efficiently, including creation, pricing, and service models. Ensure flexibility by introducing contract types (preventive, corrective, and optional).…

Invoice Module

Goals Provide a centralized location to manage all invoices created within the system. Support for: Manual creation of invoices. Contract invoices based on the defined…

Features Planned for 2026

Revamp Quote Module

We’re Considering a New Quote Module – What Do You Think? We’re exploring the idea of a revamped Quote Module with exciting features designed to…

Report Localization

We’re working on a powerful Report Localization Solution to make multilingual reporting seamless for both your team and your customers. What is this feature? This…