MOBA is one of those companies you don’t always hear about, but their work touches big parts of everyday life. They build smart systems for road construction, waste collection, mobile weighing, and heavy-duty industrial machines. If a city is laying asphalt, picking up waste with smart bins, or managing large vehicle fleets, there’s a good chance MOBA is behind the scenes making it work.
The team at MOBA Germany—and across Europe—deals with installations, inspections, and repairs for highly technical equipment. That means field engineers are always on the move, handling devices that involve sensors, controls, calibrations, and real-time data connections. Every visit matters, and every step has to be documented.
That’s where the real challenge came in.
Too Much Work Around the Work
Before Wello, a lot of MOBA’s daily energy was spent on managing the process around their service jobs—not the jobs themselves. Scheduling was done in spreadsheets. Job instructions were shared through emails or printed lists. After each visit, technicians would write down what they did and send reports separately.
Sometimes a technician arrived with missing info or the wrong version of the job form. Other times, photos or signatures weren’t attached, and planners had to chase down updates later. It slowed things down. It created small errors. And it added stress to a team that was already busy enough.
For a company built around precision and reliability, that wasn’t good enough anymore.
The Switch to Wello
MOBA started using Wello to simplify the way they plan, carry out, and track their service visits. It didn’t replace how they work—it supported it.
Now, everything is in one place. When a new service job comes in, the planner creates it in Wello with all the necessary details—who the client is, where the machine is located, what kind of system it is, and what the technician needs to check. That job gets sent directly to the technician’s mobile app.
The technician sees their full schedule for the day. When they open a job, they get everything they need—address, instructions, parts list, and previous visit notes. They don’t have to call the office. They don’t have to guess. They just go.
During the visit, they can check off each step as they go, add comments, take pictures, and even get a digital signature from the customer. Once the job is done, the report is already complete—no extra admin needed.
What Changed for the Better
The first thing MOBA noticed was how much time it saved. Technicians no longer had to call in for missing info or write reports at the end of the day. Planners could see every job update in real time. Customers received their documentation quickly and without reminders.
Wello also helped MOBA avoid mistakes. Every job now followed the same structure. Everyone had access to the same, up-to-date information. That meant fewer missed steps, fewer rescheduled visits, and fewer misunderstandings.
For recurring service jobs—like inspections or calibrations that need to happen every few months—Wello keeps track of everything. It remembers when the next job is due and helps plan it on time. No need for spreadsheets or mental checklists.
A Stronger System Behind the Tech
MOBA builds systems that make machines smarter. Wello, in a way, did the same for their team. It added structure and visibility to the work that was already happening—without slowing anyone down.
Technicians felt more confident. They were better prepared and spent less time dealing with missing files or unclear tasks. Office staff had more control and less stress. Customers saw the difference too—service felt smoother, and everything they needed came to them faster.
At the end of the day, it wasn’t just about time saved. It was about giving everyone—from the field to the office—a way to work better, with less back and forth and more time focused on what they do best.
If your business is technical, mobile, and built around trust, Wello can help make the everyday smoother—just like it did for MOBA.
Want to see how it could work for you?
👉 Let’s talk or book a short demo. No pressure. Just clarity.
