Artes Group has been building across Belgium for over 40 years. Their work is everywhere—bridges, tunnels, apartment blocks, historic buildings, and even modern offices and schools. With over 950 people across different divisions, they handle everything from restoration to large-scale civil engineering and industrial concrete prefab. 

This kind of work isn’t just about pouring concrete or putting up walls. It’s about managing dozens of moving parts at once. There are different teams, subcontractors, schedules, approvals, site visits, and materials—sometimes all for a single project. It’s not unusual to have five or six things happening at once on one construction site. 

Before Wello, keeping track of all that was exhausting. 

Things Were Getting Complicated Behind the Scenes 

At Artes, the teams were already doing great work. But getting everything organized was getting harder as the company kept growing. Planning happened in shared calendars. Work instructions were emailed or printed. Site supervisors called in updates. Photos were stored in folders that weren’t always shared. Some jobs needed three different approvals. Others had to be redone because the latest instructions didn’t reach the right team. 

Even though everyone was doing their best, too much time was spent chasing information instead of doing the actual work. 

That’s when they decided it was time for a change—not in how they build, but in how they manage the work. 

A System That Just Makes Sense 

When Artes started using Wello, they didn’t overhaul everything. They simply started using one tool to manage job info, scheduling, and field updates in a more connected way. 

Let’s say a team is scheduled to install precast concrete beams at a hospital project. The job is created in Wello with all the info: the type of beam, where it goes, what equipment is needed, who’s assigned, and which forms are required. The technician gets everything on their phone before even arriving on site. 

If anything changes—like delivery delays or weather-related adjustments—the team sees it in real time. They don’t have to wait for a phone call or reprint a new work order. 

Doing the Work Without the Extra Paperwork 

On site, things are much easier now. The crew follows the checklist in Wello, attaches photos when needed, and writes short notes. When the task is done, it’s marked as complete and the report is ready—automatically. No more end-of-day typing or delayed documentation. 

This has saved them a lot of time. Instead of spending hours collecting updates or waiting for someone to submit a form, everything is done and shared on the go. That means fewer mistakes, fewer missed steps, and a much faster way to close out jobs. 

Helping Big Teams Stay Connected 

What makes Artes different from smaller builders is how many different teams and companies are involved. You might have people from Artes Depret working on the foundations, Artes Roegiers handling concrete, and CAAAP finishing the building interior. With Wello, all these teams can stay in sync. The progress of each part of the job is visible, which helps prevent overlaps and delays. 

Everyone sees what’s been done, what still needs doing, and what’s waiting on approval. That’s helped them avoid confusion, speed up communication, and stay better aligned—especially on long projects. 

More Time to Build, Less Time Fixing Problems 

Since using Wello, Artes has gained more control over their projects without adding more meetings or spreadsheets. They can answer client questions quickly, find job history in seconds, and know what’s happening on every site—even if they’re managing ten different jobs at once. 

That kind of clarity matters. It means deadlines are easier to meet, issues are spotted early, and both the clients and the teams on-site feel more confident. 

Artes is still doing the same kind of work they’ve always done—solid, complex, ambitious building. But now, it feels smoother behind the scenes. There’s less chasing, fewer delays, and more focus on the work itself. 

If You’re Growing, Clarity Helps You Grow Stronger 

Artes didn’t choose Wello because they needed a fancy digital tool. They chose it because they needed something that just worked—for their planners, for their site crews, and for the office team. And that’s what they got. 

If your business is growing and the work behind the scenes is starting to feel like a second job, Wello might be the thing that brings it all together—just like it did for Artes Group. 

👉 Let’s talk or Book a quick demo to see how it could help your team too. 

Pankaj Kumar Thakur

Pankaj Kumar Thakur

Pankaj is a Product Marketing expert with 10+ years in SaaS and IoT, blends engineering, product management, and marketing expertise. At Wello, he drives the evolution of field service software, ensuring seamless operational integration. His experience in customer experience and data management has empowered global enterprises to boost productivity, efficiency, and customer acquisition.

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