Swegon is all about air—clean, comfortable, and well-controlled. They make ventilation and climate systems that help buildings breathe better. From office towers and schools to hospitals and homes, Swegon’s solutions are behind the scenes, quietly working to keep people healthy and buildings energy efficient.
Their job doesn’t stop once the equipment is delivered. There’s installation, setup, testing, and long-term maintenance. That’s where things used to get complicated.
With teams spread across different sites, countries, and projects, Swegon needed a better way to manage what was happening on the ground. Technicians needed the right job information at the right time. Office staff needed visibility into what was done and what still needed attention. And customers expected fast updates and clear answers.
Trying to keep all that together with emails, spreadsheets, and scattered tools just didn’t work anymore.
That’s where Wello came in.
A Clearer Way to Manage Technical Work
For Swegon, Wello became the central place where everything came together.
Instead of separate systems for job planning, site notes, and reporting, Wello allowed them to do it all in one place. When a technician gets assigned a job—whether it’s setting up a new ventilation unit or inspecting a climate system—they can see everything they need in the Wello app: site address, equipment specs, documents, and instructions.
If anything changes, like a last-minute adjustment or a special requirement, the technician gets notified right away. They no longer need to double-check their inbox or call the office to make sure they’re working with the latest version of the plan.
Once they’re on-site, they follow the steps, take photos, and mark tasks as complete. If something needs to be documented or signed off, they do it right there on their phone or tablet. It’s all saved automatically. No extra paperwork. No backtracking.
Less Time Chasing, More Time Solving
Before Wello, a lot of time went into tracking what was done, who did it, and what still needed attention. Reports came in late. Photos were stored in the wrong places. Small errors in communication created delays and frustration.
With Wello, all that changed.
Now, the office can see exactly what’s happening without needing to call or email. They know when a job is finished, what was done, and if anything is still pending. They can send updates to customers right away—without having to wait for a report to be written or someone to check their notes.
This didn’t just save time. It made everyone’s job easier. Technicians weren’t rushing to fill out forms at the end of the day. Office staff weren’t chasing missing info. And customers felt more confident because they were getting clear updates faster.
Helping Big Projects Stay On Track
Swegon handles some large, multi-day installations where timing matters. A delay in setting up a system can impact other contractors or hold up the opening of a building. In those cases, being able to plan clearly and communicate quickly is key.
With Wello, the Swegon team was able to break down big jobs into manageable steps. Everyone knew what had been done, what was next, and what needed attention. If something unexpected came up—like bad weather or a part arriving late—they could adjust quickly without throwing off the entire project.
This flexibility helped keep projects on track and kept stress levels down.
What Changed for Swegon
Since using Wello, Swegon has gained more control and peace of mind. Their technicians are more confident in the field because they have the right tools and information. The planning team saves time every week. And the company as a whole can handle more jobs without adding pressure.
It’s not just about going faster—it’s about doing the work with more clarity and fewer surprises.
Customers also noticed the difference. They get job reports faster, with photos and documentation that’s easy to understand. That helps build trust and keeps communication smooth, especially on long-term service contracts.
A Simple System That Makes Work Feel Simpler
At the end of the day, Swegon still does what they’ve always done—make the air inside buildings cleaner, safer, and more comfortable. What changed is how they manage the work that supports it.
With Wello, they’ve replaced scattered tools with one clear system. Now, whether they’re installing new systems or maintaining old ones, everyone stays connected and informed.
That means less time on admin, more time solving real problems, and a smoother experience—for everyone involved.
👉 Want to see what Wello could do for your teams? Let’s talk or book a demo.
