Actionable Insights & Business Intelligence
Gain real-time visibility with built-in reporting and analytics tailored for field service operations. Make data-driven decisions with ease.
Introducing
Wello Business Intelligence Reports
Data is essential for making good business decisions. Wello Business Intelligence Reports, powered by Power BI, help you see your operations clearly and make informed choices. Our easy-to-use dashboards give field service businesses, asset managers, and customer service teams the tools they need to track performance, plan ahead, and improve their services.
Easy Integration with power BI
Wello BI Report work with Microsoft Power BI, allowing businesses to bring together data from different sources like job tracking systems, customer records, and equipment details. This means all your important information is in one place, ready to be analyzed and understood without complicated manual reporting.
With this setup, you can filter, sort, and analyze data in real time. Whether you need to track technician performance, check response times, or manage inventory, our dashboards make it easy to find what you need.
Clear and Useful Dashboards
Wello BI Reports are built to give you meaningful insights through easy-to-read dashboards. Each one helps you understand different parts of your business without needing technical skills.
The Work Order Overview dashboard gives a real-time view of all work orders, showing which are pending, in progress, or delayed.
The Preventive Maintenance Workforce dashboard shows whether your team has enough capacity to handle maintenance jobs.
The Used Parts dashboard tracks which parts are used in service jobs and how much they cost.
The Planning Capacity dashboard shows technician availability and workload.
Better Customer & Equipment Insights
Wello BI Reports also help businesses track customer satisfaction and equipment details. There dashboards make it easier to manage customer relationships and keep equipment condition.
Monitors customer feedback and technician performance. Businesses can use this information to improve service and build stronger customer relationships.
The SLA Analysis dashboard shows response times, resolution rates, and whether service agreements are being met. This helps service teams improve response times and meet commitments.
The Equipment dashboard keeps track of all customer equipment, including warranty status and maintenance history. This helps businesses stay organized and plan future maintenance needs.
The Maintenance dashboard helps businesses monitor the condition of equipment and schedule maintenance when needed. This reduces downtime and keeps equipment running smoothly.
Helping Businesses
Make Better Decisions
Wello BI Reports help businesses make informed decisions. The dashboards present data in a simple, easy-to-understand format so managers can quickly find key information and take action.
For field service teams
These reports make scheduling easier and improve service quality.
For finance teams
They provide clear financial reports and cost tracking.
For customer service teams
They help improve response times and customer interactions.
Future Updates
and Improvements
Wello BI Reports will continue to improve. We are working on adding new reports and better analytics to help businesses get even more value from their data.
Companies using Wello BI Reports now will be ready for these future updates. By using real-time data and analytics, they can improve their operations, deliver better service, and grow their business.
Get access of Wello BI Reports Today
See how Wello BI Reports can help your business by scheduling a demonstration. Our easy-to-use dashboards will give you the insights you need to make better decisions and improve efficiency. Whether you’re managing field service teams, tracking assets, or handling customer service, Wello BI Reports make your data work for you.
