Pricing - Wello Solutions | Best FSM Software

Workforce and team management	Essential	Advanced	Expert	Enterprise AI
Users with role-based access and permissions
Team availability, scheduling and vehicle assignment
Workforce skills and custom field management

Equipment management	Essential	Advanced	Expert	Enterprise AI
Equipment and location management with built-in document storage
Parts, stock locations, usage tracking and maintenance logs	Essential
Custom fields, bill of material and changelogs

Work orders, ticketing and service delivery management	Essential	Advanced	Expert	Enterprise AI
Create, assign, track and complete work orders with service reports
Service contracts, SLAs, and preventive maintenance plans		Advanced
Service Ticket Management
Forms, custom fields, workflows, checklists, reviews and activity logs
AI-powered predictive maintenance insights from service reports, parts usage and inspections

Planning, scheduling and routing	Essential	Advanced
Drag & drop and provisional planning, recurring schedules
Technician and work order geolocation, routing and travel time	Essential
Planning Assistant, advanced planning views and dispatch	Essential	Advanced
Smart scheduler and workshop management
AI-powered planning and schedule optimization with booking suggestions and real-time adjustments

Mobile field operations	Essential	Advanced	Expert	Enterprise AI
Technician mobile app with offline access and work order execution, customer signature
ETA messaging and time tracking
Mobile job planning, rescheduling, maps, geolocation
Inventory management
Mobile workflows with measurement device connectors
Dispatching and workshop queues

CRM and service communication workflows	Essential	Advanced
Customer, contact, segmentation and service location management
Invoices (Peppol Compliant), commercial rules, quotes, sales orders	Essential	Advanced
Multi-language management, communication templates, smart triggers, reminders	Essential	Advanced
Customer portal
Expert email setup and brand settings

Reporting, integrations, security and customer support	Essential	Advanced	Expert	Enterprise AI
Service history, data export, document library
Knowledge Base and Full Video Tutorial Library
99% Uptime, 24/7 monitoring
Compliance standards (GDPR, ISO, SOC...)
Support, onboarding, product expertise and dedicated follow-up	Standard	Standard	Premium	Premium
Data import, ready-to-use connectors and access to a 2000+ apps marketplace	Essential
Multi-factor authentication (MFA)
Fully-documented API for building your own connector		Advanced	Expert
On-demand integrations		Advanced	Expert
Business intelligence reports and dashboards		Advanced	Expert
Secure test environments		Add On	Add On
Single Sign-On (SSO)
AI-powered image analysis to detect patterns and potential issues in job photos
AI-powered BI for performance analysis, trends and operational insights
Connect your own BI			Add On	Add On
Custom data privacy requests			Add On	Add On

Kiloutou is a rental company that provides maintenance and repair services on-site and in its workshops. Wello Solutions is a platform that manages both processes through a single solution.

Romain Cuisinier

PROJECT MANAGER, Kiloutou

Wello Solutions brings us a real-time overview of all our security services in one single system.

Vikash Augnu

INTEGRATED SECURITY SOLUTIONS MANAGER, Brinks

Imagine a customer owning about 2000+ houses, who wants to know the status at all times. Now with Wello Solutions, within almost a second, we can tell how many maintenances have been executed.

Johnny Adam

Operations Manager, Equans BeLux

We had a team on the road and at the office and it did not feel like one team, but two different ones: they “in the field” and they “at the office”. We wanted to connect them through the same solution.

Inge van Dijk

IT COORDINATOR, Veolia

If you want to let two systems talk to each other, you have to expect that there will be some configuring of the connection between the two. But this ran surprisingly well.

Maikel Brouwer

GROUP MANAGING DIRECTOR, Romass

We could immediately start proto-typing our processes inside the Wello Solutions

Eric Kortz

MANAGER SMART COMPONENTS & SOLUTIONS, Sauter Controls

Frequently Asked Questions

What is Wello Solutions?

Wello Solutions offers a flexible, industry-adaptable field service management software that boosts efficiency. Manage your business effortlessly from desktop or mobile with the Wello Solutions Mobile App, scheduling jobs, tracking leads, and monitoring technicians in real-time. Simplify billing and invoicing to transcend traditional methods. Choose Wello Solutions for rapid growth, brand enhancement, and superior customer service.

Can I use Wello Solutions in my preferred language?

Absolutely! Wello Solutions is committed to providing a versatile and inclusive platform, making it accessible in multiple languages. We understand the importance of navigating and managing your operations in the language you're most comfortable with. Currently, Wello Solutions supports 9 languages: English (EN), French (FR), German (DE), Dutch (NL), Polish (PL), Spanish (ES), Italian (IT), and Portuguese (PT). This diversity ensures that you can enjoy the full range of features and facilities within Wello Solutions in your local language, enhancing your user experience and operational efficiency.

What does the onboarding process involve at Wello Solutions?

At Wello Solutions, we've meticulously crafted the onboarding experience for our Field Service Trial to ensure you're quickly up to speed with the platform's most valuable features. Our goal is to introduce you to the key workflows, service processes, views, and communication tools that will be integral to your daily operations. For those seeking a tailored onboarding experience, we offer specialized Success and support packages. These can be added to any subscription plan, providing you with a more personalized setup and guidance to meet your unique business needs. This approach ensures that you can leverage the full potential of Wello Solutions right from the start.

What are the costs associated with Wello Solutions?

Wello Solutions provides a variety of pricing plans tailored to fit different business needs, ensuring there's an option for every user. Detailed information about our pricing tiers can be accessed on our pricing page. Regardless of the plan selected, all users benefit from features like smart scheduling and dispatching, along with access to our fully integrated mobile app. Companies specializing in Field Service Management have reported an impressive 35% growth within just 60 days of adopting our platform.

How quickly can I get started with Wello Solutions?

Setting up Wello Solutions is straightforward and hassle-free, requiring no downloads or installations. Our onboarding specialists are ready to assist you from the get-go, ensuring a smooth start. For continuous support, our team is available via phone, chat, or email. Plus, our resource centre is filled with articles, tips, and tricks to help you maximize the platform's benefits right away.

Is it possible to integrate Wello Solutions with other platforms?

Absolutely! Wello Solutions is designed to seamlessly connect with various systems, including ERPs, IoT sensors, BI platforms, and more. This integration capability enables data sharing, record synchronization, and workflow automation across platforms. We provide a well-documented API and support 3000+ no-code integrations through Zapier, making it easier to extend and enhance your operational ecosystem.

Do I need specific technical skills to operate Wello Solutions?

Not at all. Wello Solutions is crafted for easy setup and use by operations managers without requiring special technical skills. Our features are developed with simplicity and user-friendliness at the forefront. To ensure you get the most out of the platform, we suggest a brief training of a few hours for new customers' account administrators, aimed at enhancing overall efficiency and ease of use.

How can I make payments?

We accept a wide range of payment methods, including bank transfers and all major credit and debit cards. Annual plans are billed at the time of purchase for your convenience.

Is a contract required to use Wello Solutions?

No long-term contract is needed. We offer various plans tailored to different business needs, billed annually for simplicity so you can focus on your business.

What's the fastest way to reach you in case I need help?

Your business is really important to us. You can contact us through the Contact page, or via live chat and we'll respond during our working hours.

How secure is Wello Solutions?

Your data's security and privacy are our highest priority. We safeguard all customer information with SSL Encryption, adhering to the robust standards set by any leading companies in the internet world. Our platform is hosted on the secure Microsoft Azure cloud, with regular security assessments conducted in collaboration with expert third-party security firms to ensure the strongest protections are always in place.